Welcome to Nookbeam, a curated UK gifting and home décor website. These terms explain how to use our website and, when products are available, how purchases are handled.
Using our website
Please use the website lawfully and do not interfere with its operation. We may update our content, products and these terms from time to time. Access to the website does not guarantee that a product will be available to purchase.
Products and availability
Product descriptions, dimensions and photographs are provided to help you make an informed choice. We aim to present them accurately. Availability, prices and delivery options will be displayed before you place an order. Items described as coming soon are not available for purchase.
Orders and payment
When checkout is enabled, placing an order is an offer to buy the selected goods. We will confirm acceptance by email. Prices and any delivery charges will be shown before payment is taken. If we cannot fulfil an order, we will let you know and arrange a refund as appropriate. We reserve the right to decline orders where lawful, including where a product is unavailable or there is a genuine pricing error.
Delivery
Delivery options, charges and estimated times are displayed at checkout when purchasing is available. For more information, see our Delivery information.
Cancellations, returns and faults
Customers purchasing online may have a legal right to cancel within 14 days after delivery, subject to applicable exceptions. Your rights in respect of faulty, misdescribed or unsatisfactory goods are unaffected by these terms. Please review our Returns & Refunds page for details.
Intellectual property
Our website design, brand marks, original writing and other protected materials may not be copied or used commercially without appropriate permission. Third-party product names and imagery remain the property of their respective owners or licensors.
Third-party services
Our website is powered by Shopify and may contain links to third-party services. Their terms and privacy policies may apply when you use those services.
Privacy
For information about how personal data is handled, see our Privacy Policy.
Liability and applicable law
Nothing in these terms removes or limits your statutory consumer rights or any liability that cannot lawfully be excluded. These terms are governed by the laws applicable in England and Wales, subject to any mandatory consumer protections that apply where you live.
Contact Nookbeam
For any questions, please contact the Nookbeam customer care team at kernovadigital@gmail.com.