At Nookbeam, we take care to make delivery information clear before you place an order.
Where we deliver
Available delivery destinations are confirmed at checkout when a product is available for purchase. Some items or locations may be excluded from certain delivery services.
Costs and estimated delivery
Delivery costs, options and estimated arrival times are shown before you place an order. Delivery estimates can vary by product, destination and courier. We do not promise an express service unless it is explicitly offered at checkout.
Order processing
Once an order has been accepted, we'll provide an order confirmation and relevant shipping updates by email. If an unexpected delay occurs, we will contact you and explain the available options. Unless otherwise agreed, orders should be delivered within the period required by applicable consumer law.
Delivery concerns
If a parcel is delayed, damaged or appears to be missing, please contact Nookbeam customer care and include your order number. We will work with you to resolve the issue in line with your statutory rights.
Questions?
Email our customer care team at kernovadigital@gmail.com.